The Modus products are all supported by UK based claims teams that are dedicated to providing an excellent level of customer service throughout the lifecycle of any claim. Our claims teams have easy access to UK supplier and retailers allowing swift settlement on smaller claims, and access to expert adjustors on the larger, more complex claims.

You will find your claims helpline telephone number in your insurance policy. To contact the correct specialist claims team, look for their direct dial telephone number at the start of your policy.

If you haven’t got access to your policy, we recommend contacting your broker who will be able to help you with your claim.